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One Team For Your Building, Working Alongside Whoever Runs It Today.

For commercial businesses in the Sydney metropolitan area where facilities isn't resourced as a dedicated, standalone function — self-managed operators — PlaceHQ gives independent visibility into where your building management standard actually stands, then coordinates repairs, maintenance, compliance, and cleaning to close what we find as gaps.

One Team for Everything Your Building Needs

Repairs, scheduled maintenance, compliance tracking, and commercial cleaning, coordinated through one team, so nothing falls through the cracks between different vendors.

One Team for Everything Your Building Needs

Repairs, scheduled maintenance, compliance tracking, and commercial cleaning, coordinated through one team, so nothing falls through the cracks between different vendors.

15-25% of indirect organisational expenditure attributed to facilities management can be influenced by smarter property performance. Stabilising operational risk can preserve asset value when reliability is a competitive differentiator.

Between people, process, and hands-on support, running your building never falls entirely on you.

A commitment to protecting the health, safety, and wellbeing of everyone in your building, whether that's your own team or your tenants.

Our ISO 9001, 14001, and 45001 certified systems set the standard our facilities support runs on.

Safety and Compliance

Backed by health, safety, and environmental standards that keep your building compliant with legal and regulatory requirements, with a documented record of what's been verified and when.

Consistent Service Delivery

Built on quality management principles, so service quality doesn't depend on which technician shows up.

Environmental Responsibility

Practices that reduce emissions and energy use, using safer products for the people in your building.

A well-maintained building is one less thing your tenants, or your own team, ever have to notice, and that's exactly the point.

Why PlaceHQ

Facilities support that keeps your building compliant and safe, for your team and your tenants alike, with independent governance and oversight of the function no in-house team can provide for itself.

Efficiency Gains

Scheduled maintenance catches issues before they become emergency callouts.

Performance Standards

Clear tracking of what's been maintained, what's compliant, and what's coming up next, so nothing gets missed.

Clear Reporting

Visibility into what's been done and what it cost, without needing to interpret a spreadsheet or chase down a breakdown yourself.

Reputation and Perception

Well-maintained buildings keep the people in them, whether that's your own team staying productive or your tenants staying put.

Businesses We Have Worked With

FAQs

A few questions that come up around property and facilities.

Does PlaceHQ work with landlords as well as owner-occupiers?

Yes. PlaceHQ works with both owner-occupiers running their own space and landlords managing rental tenants. Either way, the same approach applies: independent visibility into where your building stands, then coordinated repairs, maintenance, compliance, and cleaning to close the gaps.

Does PlaceHQ work with businesses managing more than one commercial property?

Yes. Whether you manage a single building or multiple properties, PlaceHQ coordinates repairs, maintenance, and compliance across all of them through one point of contact. The FM Maturity Assessment is repeatable per site, so you get a like-for-like comparison across locations.

We already have a facilities manager. Is PlaceHQ still relevant?

Yes. PlaceHQ augments your in-house team rather than replacing it, and we don't place dedicated FM staff into your organisation. What we add is independent governance, benchmarking, and oversight of the facilities function — which no in-house team can provide for itself, however capable it is. An existing manager changes the depth of the engagement, not whether PlaceHQ fits.

What's included in commercial facilities support?

PlaceHQ's commercial offer covers the FM Maturity Assessment (a diagnostic tool to assess your FM performance), Facilities Maintenance through a 24/7 remote helpdesk and CMMS portal, ISO-certified Commercial Cleaning, and compliance tracking, all coordinated through one team instead of separate vendors.

What's the difference between the FM Health Check and the FM Maturity Assessment?

The FM Health Check tier is a self-serve test for whoever runs the building day to day. The FM Maturity Assessment is a paid subscription that produces a board-ready report and peer benchmarking against comparable sites — independent evidence leadership can sign off against, repeated over time.

Does PlaceHQ work with the Australian site of an overseas business?

Yes. Australian subsidiaries of multinational companies are a core part of PlaceHQ's commercial focus, typically where a local operations lead is accountable for the site while the head office has limited independent visibility into how it's run. The FM Maturity Assessment provides that visibility, and the 24/7 helpdesk coordinates cleaning and repair delivery locally on one schedule.

How do I get started?

Start with our free FM Health Check. It shows you exactly where your school's facilities and compliance gaps are, so you know what to prioritise before committing to anything.

Speak to an expert

30+ years of property expertise behind every decision we make with you. Let's talk about what's possible for your property.