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Building Management That Lifts Standards and Capital Value

Enjoy reliable, responsive and respectful service every time. Our courteous, uniformed building managers uphold high professional standards and represent your site with pride.

Delivering Smarter Building Management, Together.

Dedicated and part-time management of medium to large residential and commercial strata buildings for targeted improvement of building standards and visual appearance. Your building manager has the technical expertise to monitor critical building systems and maintain compliance with legislation, regulations, codes and Australian Standards.

Delivering Smarter Building Management, Together.

Dedicated and part-time management of medium to large residential and commercial strata buildings for targeted improvement of building standards and visual appearance. Your building manager has the technical expertise to monitor critical building systems and maintain compliance with legislation, regulations, codes and Australian Standards.

High quality building management is synonymous with a higher bar for performance and perception.

Who We Help

PlaceHQ supports clients with high expectations for compliance and long-term value.

Owners Corporation (OC)

Strategic and proactive building management services for an OC enhances governance, compliance and asset lifecycle complexity to deliver strategic services and alleviate committee members from becoming ‘referees’.

Building Management Committee (BMC)

PlaceHQ untangles the structural complexity and governance constraints of a BMC eco-system with multiple strata schemes sharing infrastructure, competing interests, and unclear accountability.

Community Association (CA)

PlaceHQ delivers precinct‑level governance that feels like running a mini‑Council because hundreds of lots and mixed uses bring together diverse stakeholder groups with competing priorities.

A Partner You Can Rely On

Our team brings sharp thinking and deep industry knowledge

Why PlaceHQ

By choosing PlaceHQ, you gain an experienced partner with a proven reputation.

90%
Fewer Escalations

Clients experience up to 90% fewer complaints through proactive interventions and smart management.

Smarter Oversight

Integrated systems and transparent reporting keep every building performing at its best.

2.4
Yrs
Tenure That Delivers

Our building managers stay an average of 2.4 years, ensuring stability and site knowledge that drives performance.

Whole-of-Life Cost Transparency

Benchmarked expenditure and procurement intelligence help you identify savings and avoid overpricing.

FAQs

A few questions that come up around property and facilities.

Why do we need a building manager when we have a strata manager?

Building management at PlaceHQ is a high-performance service. While caretaking is reactive, our strategic oversight, data-driven reporting, and focus on commercial value ensures the building is safe, compliant and in full working order to meet the high expectations of residents or tenants.

What are the top 5 responsibilities of a strata building manager?
  1. Act as the first point of contact for the Committee and residents regarding building maintenance, access and common area issues.
  2. Conduct regular site inspections and monitor common property conditions.
  3. Coordinate trades and contractors for maintenance and repairs.
  4. Manage compliance to meet legislation and Australian Standards and maintain site records.
  5. Respond promptly to emergencies and incidents.
What are the top 3 emerging trends in building management?
  1. Effective April 2026, NSW strata schemes must have a 10-year capital works fund that is compliant with s17I of the Strata Schemes Management Regulation 2016 and prepared in NSW Fair Trading’s mandatory format.
  2. Annual maintenance and capital works planning should be evidence-based, using precise and accurate asset data benchmarked to real costs.
  3. Buildings are responsible for emitting nearly 40% of global energy-related CO2 emissions. Improving a building’s energy efficiency can significantly reduce the carbon footprint and energy consumption.
What should a committee consider when evaluating building management services?

Key factors range from internal operational structures like tiered supervised management, structured reporting, compliance management systems for workflow management. Meeting with the building managers and leadership team can provide comfort that your expectations for soft skills, like relationship building, trust and compassion, are evident.

Should we review our building’s performance before changing building managers?

Yes. Before changing providers, it helps to know whether the problem lies with the building manager, the agreement or something else, such as funding. The Strata Health Check gives the committee a baseline across all five areas and a summary you can share with owners, so everyone starts from the same picture. It’s free, with no obligation to work with us.

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Start the free Strata Health Check

What if we need more than the Strata Health Check?

The Strata Health Check gives you an indicative grade based on your own answers. For a full, independent view, PlaceHQ’s building management appraisal goes further. We review your building management agreement, systems, records and spend, benchmark them against comparable buildings, and show you where the gaps and savings are. It’s a useful step before renewing an agreement, changing providers or setting next year’s budget.

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Book a building management appraisal

Speak to an expert

30+ years of property expertise behind every decision we make with you. Let's talk about what's possible for your property.